Terms and Conditions

GENERAL

This website is operated by Events 720 Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to The Wooden Toy Co as operated and owned by Events 720 Pty Ltd. The Wooden Toy Co trading as a brand of Events 720 Pty Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to our store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

GST

As The Wooden Toy Co is registered and located within Australia, a 10% GST charge will be added to each order placed through our store.

REFUNDS FOR CHANGE OF MIND

If you receive your item and it is not what you thought it would be, we will provide an exchange or refund, provided:

The item is returned in excellent, sellable condition
It is not more than 60 days since you purchased the item
The cost of returning the item is the customer’s responsibility

The item does not need to be in its originally packaging, but it must be packaged properly to avoid damage.

The item must have been purchased from The Wooden Toy Co directly and not any of The Wooden Toy Co stockists or distributers.

If your item arrives damaged, then our damaged item policy will take effect.

We are not responsible for any lost, damaged or stolen return deliveries. To avoid this, please ensure items that you are returning have been packaged securely and have a tracking number available.

The cost of shipping paid in your original order is exempt from any refund amount.

FAULTY ITEMS

If you have received your item and it is damaged or faulty, we will replace the item for you. If that is not a suitable outcome, we will refund you the price you paid for the item. Upon refund or replacement we will request that you send the original item back to us. We must have the original item returned to us in order to issue a refund.

If your item breaks during play that is outside reasonable wear and tear of the item, we will replace your item.

REASONABLE WEAR AND TEAR

If your item breaks during play that is outside reasonable wear and tear of the item, we will replace your item.

Reasonable wear and tear includes the intended use of the toy, with no extreme pressure or throwing of the item, and that the item has been kept away from water. The items must have been used only inside unless they are specifically labelled as outdoor products.

Our Outdoor Climbing Range should be stored in an undercover area when not in use to ensure maximum coverage of the sealer. If left in full sun and extreme weather sealer will wear away quickly. Please re-apply 2-3 coats of the sealer every 12 months to protect longevity of the Outdoor Climbing Cube.

Outdoor Climbing Range that has not been stored undercover and out of the extreme weather will not be guaranteed under our Warranty claim and may not be entitled to a refund.

OUTDOOR CLIMBING RANGE

Outdoor Climbing Range that has not been stored undercover and out of the extreme weather will not be guaranteed under our Warranty claim and may not be entitled to a refund.

The Wooden Toy Co is not liable for damage due to misuse or factors outside of their control, such as extreme weather.

PROMOTIONAL CODES

Promotional codes may be offered from time to time. These codes will apply to only select items as stated. Promotional codes will only run for a select period of time, which will be clearly communicated at the time of offering. Any inclusions and exclusions will be clearly stated for specific promotional codes.

BREAKAGES IN TRANSIT

Occasionally things may get broken in transit. While we select couriers, who will treat your item with care, mistakes do happen. Upon receiving your item please check for any damage. If there is damage to your item notify us immediately and we will organise for a replacement item be sent to you.

COPYRIGHT

This website and its contents are the copyright of Events 720 Pty Ltd trading as The Wooden Toy Co © 2020. This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, products and images of products, appearance, literary works, educational guides and play guides. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. You may share our educational guides and play guides on social media publicly or privately, for the purpose of increasing education and awareness, inspiration and a sharing of ideas. However, you may not share these materials for the purpose of exchanging monetary value or selling them to a third party for monetary gain.

The Wooden Toy Co trading as Events 720 Pty Ltd expressly reserves all copyright in our website and in all documents and information on our website and reserves the right to take action against you if you breach any of these terms.

PLAY GUIDES AND EDUCATIONAL CONTENT

Our website and affiliated links to our social media will contain play guides as well as other educational content. This content will be available to be downloaded and stored or shared. This information is not to be re-used or replicated without being properly credited to The Wooden Toy Co.

This information, literary works and similar content must not be sold, by yourself or a third party where you have transmitted the information for financial gain.

LIMITATION OF LIABILITY

In using this website you agree and accept that Events 720 Pty Ltd trading as The Wooden Toy Co is in no way legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer, purchases made on the website or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, and Events 720 Pty Ltd trading as The Wooden Toy Co shall not be liable for any loss or damage suffered by you or a third party.

PURCHASING

A transaction is not considered to have taken place until full payment has been received. All prices shown on our website is in Australian Dollars (AUD).

At present time, we accept payment in the following ways:

Credit Card
After Pay

If you would like to arrange an alternative form of payment, please contact us to arrange this.

DATA PROTECTION & PRIVACY

Of course, stored personal data will be treated confidentially. As our website is powered through Shopify, data will be protected and securely stored. Using our website means that you acknowledge and consent to Events 720 Pty Ltd trading as The Wooden Toy Co storing your personal data as necessary to process an order. With this, you explicitly consent to Events 720 Pty Ltd trading as The Wooden Toy Co collecting, processing and using your personal data.

You have the right to revoke your consent with future effect. In such a case, we are obliged to erase or block personal data in accordance with applying the appropriate data protection regulations.

TYPOGRAPHICAL ERRORS

Occasionally there may be errors on our website, such as typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Terms and Conditions or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Terms and Conditions or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Terms and Conditions or on any related website, should be taken to indicate that all information in the Terms and Conditions or on any related website has been modified or updated.

Terms and Conditions: PUT IT ON LAY-BUY

Layby Terms, agreements and contract

Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com has identified core principles we believe are integral and imperative for all Lay-Buy agreement deals transacted through our PUT IT ON LAY-BUY checkout payment option to be fair and reasonable per the Fair Trading Act 1999.

The "Seller" is defined as being The Wooden Toy Co, as owned and operated by Events 720 Pty Ltd and the "Buyer" is a customer who purchases products from the website https://thewoodentoyco.com/

The following principles below therefore make up the Terms & Conditions for any Lay-Buy or Layby contract and related transactions entered into. This applies to all and any lay-by contract template utilized by both the vendor or consumer:

Record of Payment
A record of payments transaction history will always be available for both the merchant and buyer, recording all amounts paid to-date and the date and value of all future pending payments as per your agreed lay-by policy.
Storage and Identification of Lay-Buy Products
Product’s on Lay-Buy will be set aside and stored separately to other products. Products will be clearly identified as ‘Lay-By contract’ products by a number or some other identification.
Cancellation of Lay-Buy by Buyer
The buyer may cancel their LayBy agreement form at any time prior to delivery of products and on delivery of products if the products are damaged by so advising seller in writing or if seller agrees, orally.If a buyer cancels a Lay-Buy, seller will, if so requested by the seller, give the buyer a “cancellation statement” which sets out-
a) The purchase price of the products; and
b) Advise customer of the cancellation fee payable to seller under all Lay-By terms and conditions; and
c) The total amount paid under the Lay-Buy; and
d) Any amount owing to either the buyer or seller under the layby terms on the cancellation of the Lay-Buy.If seller does not accept the buyer’s oral cancellation it is obliged to give/send the buyer a duly completed Lay-By Form of Cancellation immediately.
Cancellation of Lay-Buy by Seller
The seller under a Lay-Buy must not cancel it unless –
a) The buyer breaches a term of the Lay-Buy; or
b) The seller stops trading; or
c) The products are no longer available
Cancellation on breach by Buyer
If a buyer has breached a term of a Lay-Buy and seller intends to cancel the Lay-Buy, before doing so seller must –
a) Give the buyer notice of seller’s intention to cancel the Lay-Buy; and
b) Allow the buyer at least 14 days within which to rectify the breach; and
c) The notice to be given has to be:I) in writing, sent to the buyer’s last known address, or, if the buyer so agrees, orally; and
II) must specify the breach of the Lay-Buy for which the Lay-Buy is being cancelled; and
III) must state the time within which the buyer must rectify the breach;
IV) must state the matters listed per below:* the purchase price of the products;
* all cancellation charges payable under the agreement; and
* the total amount paid under the Lay-Buy;
* any amount owing to either the buyer or seller under the terms of the Lay-Buy on the cancellation of the Lay-Buy.The Lay-Buy is cancelled at the end of the period specified in the notice unless the buyer rectifies the breach before then or Seller agrees not to cancel it.
Cancellation where business closes
If Seller under a Lay-Buy agreement proposes to stop trading before the agreement is completed, Seller must give notice of the proposal to the buyer and must either –
(a) allow the buyer 7 days within which to complete the agreement; and
(b) cancel the Lay-Buy
Cancellation where products not available
If the products are no longer available, Seller must cancel the Lay-Buy and refund all monies to the buyer.
Effect of Cancellation
Subject to the above, when a Lay-Buy is cancelled by either party, Seller must refund all money paid within 14 days less a AUD $25 cancellation fee. There are circumstances which prohibit Seller from keeping the cancellation charge. These include but are not limited to, situations where the products are damaged or not delivered or where Seller has breached a term of the Lay-Buy statement.
Cancellation Charge
Seller shall charge the buyer a AUD $25 cancellation fee under the terms of all Lay-Buy deals.
Banking Charges back Fees
The seller shall be entitled to pass-on to the buyer all charge back fees received by any given bank for any given customer charge back from any given Lay-Buy deal.
Service Fee
Seller shall not charge the customer any interest charges, membership fee or service fee on any Lay-Buy sales transaction. Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com charge an admin fee, which is a once-off 1.9% of the total order value at checkout. The buyer will pay this amount to Lay-Buys at checkout at time of paying the down payment. This fee is an admin fee and is therefore not refundable.
Lay-Buy Reporting
Seller shall have reporting in place for all Lay-Buy deals covering Down Payment made, Lay-Buy period, Frequency of payments required, Payment amount required per installment; and a full record of all payments made to-date (amount and date on which made).
Delivery
The seller will only dispatch the buyer product/s after receiving the final installment payment for all Lay-Buy deals.
MISCELLANEOUS
14.1   This Agreement shall be binding upon, inure to the benefit of, and be enforceable by the representatives, successors and assigns of the parties hereto.
14.2   This Agreement may be amended only by a written instrument duly executed by all parties hereto.
14.3   The parties hereby represent and warrant that each of them has full legal right, power and authority to enter into this Agreement and to carry out its obligations hereunder.
14.4   This Agreement may be executed simultaneously in one or more counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same instrument.
14.5   Article headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.